Step 1

Click here to download:

1. WhatsApp Business from Google Play (Android) or

2. Apple Store (iOS)

3. You will need a phone number to start using the app.

Step 2

Accept the Terms of Service

Step 3

Verify your phone number

Step 4

Create the WhatsApp Business account

To finish creating a new account you will need to:

1. Write down the Business name.

2. Choose a profile picture.

3. Select the business category in which your company operates

Step 5

Add more information about your business.

1. Go to three dots in the top right corner > Settings > Business tools > Business Profile.

2. Fill WhatsApp Business additional fields:

• Business name
• Phone number
• Description, Need help? Click here. (Max Character 256)
• Business address
• Business category
• Business hours
• Email
• Website

Step 6

Set up the messenger automations

• Click on settings on right side of your profile
• Click Business Tools
• Select Messaging tools, edit below:

1. WhatsApp Away message

Automatically informs your customers that you are not available in the period they have contacted you. You can write a template which lets them know when you’ll get back to them.

2. WhatsApp Greeting message

Greets your customers when they write a message for the first time, so write a template which gives them a warm welcome.

3. WhatsApp Quick replies

Are template messages you can create and use while chatting with customers. They will help you quickly respond to common questions.

Step 7

Your account is ready!

Now, start connecting with your customers

Watch Detailed WhatsApp Tutorial: